SMS Balance Calculation
SMS Balance Calculation is crucial to campaign. There are two use cases that helps you understand the logic:
You have INR 10 balance in your account and five (5) users to send the communication. After sending the communication, your account balance will be 10 – 5 = 5. The account balance is now, five (5).
SMS balance is 5
Use Case 2
You have INR 10 balance in your account and 5 users to send the communication.
Condition 1: Out of those five users, you have one invalid user (invalid user count =1). So, the new user count will be: 5 – 1 = 4.
Condition 2: Out of those four (4) users, one (1) is Excluded User. So, the new user count will be: 4 – 1 = 3.
The total SMS balance in your account = 10, and you have to send communication to three (3) users only. The remaining balance after sending the communication will be: 10 – 3 =7.