There are few scenarios due to which when Facebook ad account is linked to FH, the connection is not formed correctly e.g., a few access permissions are unchecked while linking the account, Facebook API upgrade leading to access token expiry etc. To fix this issue, you need to unlink and link the account again.

Follow the below steps to unlink, reconnect, and validate your Google Ads connection with FirstHive.

How to Unlink Facebook Adword Account with FirstHive?

Step 1: Remove the App Permission Given During the Last Linking

Login to Facebook business manager account >> Go to Settings
Click on the Business integration section.
Select the FirstHive added in the active app section and remove the app.
Once removed, log out of your Facebook ads account.

Step 2: Reconnect your account again << Add the knowledge base link of how to link Facebook Ad account

Step 3: Validate the Connection

In your FH account, Campaign >> Audience push
Click on the Facebook ad account icon.

In the Facebook Ads Account dropdown you should be able to see your Facebook ad manager account ID.

Select the Account Id and Type, if you are able to see the Audience to Push and option to create New Audience and go to the Next step, then your connection is formed successfully.