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Crash Analytics

Crash Analytics provides insights into what’s failing in your website or application. Every time an unexpected error occurs, it is logged in FirstHive CDP, giving you better insight into your users’ experience. You can see what errors are occurring in real time, which errors occur most frequently, and exactly where these errors originate—so you can respond with precision.Broken carts, glitchy checkouts, unresponsive contact forms – they’re not just annoyances; they’re revenue pitfalls waiting to happen.

13% of all pageviews come with lurking JavaScript errors that can cripple your visitors’ experiences and jeopardise your revenue potential. Recent statistics reveal that 58% of visitors are inclined to abandon purchases as a result of bugs, while an astonishing 75% are driven to completely abandon websites due to these frustrating experiences.

To provide some context, consider a website that usually earns €25,000 per month. If this site is encountering errors in 13% of all pageviews, it could potentially result in a monthly loss of €1,855.

With Crash Analytics in FirstHive CDP, you can improve the user experience, boost conversion rates, and grow revenue with 100% website reliability.

Even with the most rigorous tests, you can’t foresee every glitch across diverse browsers, setups, and scenarios. Factors like ad blockers, fluctuating internet speeds, and evolving browser versions compound the complexity. This is where Crash Analytics excels.

Why Crash Analytics Matters

Crash Analytics offers a solution for monitoring JavaScript errors and application crashes. By tracking unexpected errors, this feature empowers you with invaluable insights into the operational shortcomings of your website or application.

FirstHive CDP’s Crash Analytics allows you to:

  • See what errors are occurring in real time
  • Identify which errors occur most frequently
  • Pinpoint exactly where errors originate

Armed with this visibility, you can swiftly address issues to ensure a seamless user experience, protect revenue, and maintain customer trust.