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11. Platform and Data Governance

Platform and Data Governance

FirstHive offers a robust set of platform governance features to help you ensure security, compliance, and smooth operational control from day one. These capabilities are configured as part of Initial Platform Setup and apply across your entire workspace.

Certifications & Compliance

  • ISO & SOC Compliance: The platform adheres to ISO 27001, ISO 27018, and SOC 2 Type II standards for data security and privacy.
  • Data Retention & Privacy Policies: Comply with GDPR and other regulations for data retention, deletion (“Forget Me”), and data access requests.
  • Consent & Preference Management: Collect and manage customer consent and communication preferences seamlessly.

Access Control

  • Multi-Factor Authentication (MFA): Strengthen your account security with MFA.
  • IDP Integration: Enable Single Sign-On (SSO) via your identity provider (Okta, Active Directory, SAML 2.0).
  • Role-Based Access Control (RBAC): Manage user access and roles easily to control permissions.

Operational Governance

  • Audit Logs & Activity Tracking: Monitor all key actions for better transparency and compliance.
  • Maker/Checker Workflow: Use approval workflows to review and manage campaigns securely.
  • Segment Archival: Archive unused segments to keep your data organized.

These governance tools are designed to help you operate confidently while protecting customer data and ensuring regulatory compliance.